If my Amazon gift card expires can I exchange it?
So, can I buy more Millpledge products with my reward points?
Yes, your points can be redeemed and converted as a credit to your account with Millpledge when you order direct.
How do I redeem my MP Reward Points?
This can be done on the MP Rewards app home page by using the redeem points button. Call us if you are experiencing difficulty in redeeming your points.
How long do the Amazon gift cards last?
Amazon gift cards expire ten years from the date of issuance. We recommend you visit the Amazon website for the latest terms & conditions.
How do I collect MP Reward Points?:
MP Reward Points can be collected via the MP Rewards app . Visit our MP Reward section to find out more or call (888) 715-9909.
What do I get when I redeem MP Reward Points?
Which Smartphones are compatible with the MP Rewards App?
Requires iOS 8.0 or later.
iOS: Compatible with iPhone 5 and newer.
Android: Google Nexus 5, 5x, Samsung S5+ S6 and other standard Android devices.
I'm having difficulty scanning.
Use the manual entry option and type in the 10-digit barcode, alternatively take a photo of the barcode and email it to firstname.lastname@example.org accompanied by your App account username.
Can I earn account credit with my supplier instead of an Amazon eGift Card?
No, rewards are awarded as Amazon eGift cards or we can arrange your points to be redeemed alongside an order placed with us direct.
What is the minimum points total before I can claim my first reward?
How do I get bonus points?
Bonus points are available from our stand/booth at veterinary shows, as well as through various promotions we run throughout the year. Keep an eye on your Millpledge Product News for bonus point opportunities!
How many points to $1 USD | $1 CAD | £1 | €1?
I ordered a Millpledge product but my supplier did not send a Millpledge item. How do I claim my Reward Points?
Contact Millpledge using the details in the app, or on our 'contact us' page on our website.
Nothing I scan is registering - please help
Please check the following:
- The camera lens is clear
- The barcode is not obstructed
- The barcode is not creased
- The barcode is intact
- It is a Millpledge product
Can I transfer my points to another practice/hospital?
No. The points claimed by a veterinary practice remain in the account of that practice/hospital until they are exchanged for one of the rewards.
Where can I find my practice’s current points total?
This information is available on the ‘Review Points’ page of the app.
How do I add a colleague to my account, so they can scan the Millpledge items on behalf of the practice?
A new member of the veterinary practice can be added to the list of users able to scan and collection MP Rewards Points by navigating to the ‘Account’ page from the home screen of the MP Rewards App and selecting ‘Modify User List’ and filling out the short form. Only the ADMIN user is able to add new users.
Peace of Mind for the Veterinary Professional
ISO 9001 & 13485 High Quality Manufacturing for over 40 years
Unparalleled Customer Support
VN’s or RVT’s on hand to support your business
Delivering better patient outcomes
Products Designed and Developed for the Veterinary professional
Products are available through your preferred distributor or via Millpledge direct. We also export to Central & South America.