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Inside Sales & Customer Service Representative - USA

Job Ref: US-220222-001

We have a full time office based position available for an experienced telesales and customer service representative in our Thousand Oaks, CA Office.

Closing date for Applications: 25th March 2022

Responsibilities include;

  • Developing and implementing telesales and telemarketing routines
  • Targeted outbound introductory and follow up sales calls
  • Manage and follow up targeted sampling and product introduction campaigns
  • Actively sell, market and promote the Millpledge range via telephone
  • Manage budget and slush funds to acquire and retain new & existing clients
  • Receive and take customer orders
  • Upsell and cross sell partnered products
  • Maintain regular contact with customers
  • Customer and office administration tasks associated with duties.

Must be able to confidently demonstrate the ability to understand and identify customer needs and provide excellent customer service skills, develop and build relationships with clients and the sales team and an understanding of filling the sales funnel.

Must be proficient in MS Outlook, MS Word, MS Excel. Highly Organized with the ability to prioritize tasks and workload with clear and concise telephone tonality.

A love for animals is preferred and would suit a candidate who has prior animal husbandry experience.

References required and a background check will be required.

Full product training will be given as will use of eCRM & CRM systems.

Hours 8.30am-4pm. Hours negotiable.

Salary dependant upon experience and skill set. Benefits include (401K / Medical / Dental / Vision / Profit Share)

APPLICATION FORM

Peace of Mind for the Veterinary Professional

Promise 1

Millpledge Quality

ISO 9001 & 13485 High Quality Manufacturing for over 40 years

Promise 2

Unparalleled Customer Support

VN’s or RVT’s on hand to support your business

Promise 3

Delivering better patient outcomes

Products Designed and Developed for the Veterinary professional

Promise 4

Availability

Products are available through your preferred distributor or via Millpledge direct. We also export to Central & South America.

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